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Recently we were talking to a PDG merchant that had transitioned to PDG Commerce from another online store system and they were sharing with us some of their experiences regarding the transition. When they paraphrased the end result as “We’re spending less, while making more” it really made me think of the video below.
This particular merchant was using QuickBooks Enterprise for their inventory and accounting needs. Their former web store provider had advertised QuickBooks compatibility, however they were quickly discovering some of the limits of the integration. The “QuickBooks compatible” shopping cart created an Intuit IIF import file, which then had to be manually imported into QuickBooks. This method provided only a one-way integration with QuickBooks, web orders into QuickBooks, and did not offer any method of getting product and stock levels from QuickBooks into the webstore. They were also severly limited with how transactions were imported into QuickBooks; their fulfillment process required a sales order inside of QuickBooks, as opposed to an invoice/sales receipt.
The merchant explained that with the PDG Commerce and its built-in QuickBooks integration, they had literally been able to eliminate a full time position within their office. Fortunately, they were able to relocate the user to another more important area (sales & marketing!), but they told us that the savings they are enjoying will easily add 5-figures to their company’s bottom line. Between the payroll savings, elimination of monthly fees and a percentage of sales they were paying to previous web store provider and the elimination of costly “out of stock” customer service issues, they had recovered the full cost of their PDG Commerce license and support services and their own design/integration costs in less than a month!
For those of you who are reading this and still doing things the hard way, we encourage you to consider a PDG Commerce/QuickBooks combination (visit http://www.pdgsoft.com/quickbooks.htm or the Intuit Marketplace at http://marketplace.intuit.com/AppID-2527-Overview.aspx to learn more). With the current economic climate, we’re hoping that we can help our users not only “Work Smarter, Not Narder”, but to also “Spend Less, Make More”.
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