Shopping Cart and ECommerce Software
Solutions from PDG Software, Inc.^®

We have uploaded the patches required for the USPS WebTools system update that is scheduled for this weekend to http://www.pdgsoft.com/Download/Commerce5.html. We have flagged the patches that are the most commonly used for both shared and dedicated hosting environments. If you find that one Linux compile does not work, you can then begin the process of [...]

It appears that 1and1 is cycling through upgrades of the operating systems on their servers to the latest available Linux version. This version utilizes a different library set, and thus requires a different patch of PDG Commerce version 5. You can find the new patch to upload to your web site at the following location: [...]

**** UPDATE **** Just a recap to bring everyone up to date. We hear you loud and clear that this is important to you. The problem is that in spite of their statement that the V2 API would continue to function until its sunset date in the spring, the USPS V2 system is no longer [...]

Dear Valued FedEx® Compatible Solutions Program Provider: Please be advised of the following important update from FedEx. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions within the affected environment. January 11, 2012 update: Start Date and Time End Date and Time Duration [...]

We have had a handful of our customers hosted with godaddy to have their username and password files magically disappear from the server. The best we can track down is that they are named as hidden files, so maybe the server deactivates them and/or removes them. Anyway this causes a problem for our customers when [...]

We have had several reports from users that recent ‘system upgrades’ performed by Network Solutions have resulted in PDG Commerce no longer being able to access the MySQL databases and returning internal server errors. We have attempted to assist several users in diagnosing and trouble-shooting the problem, however we have been unable to determine what [...]

It has come to our attention that some of our customers are having issues with their UPS connections. UPS changed the URL for PDG to call out to for online tools. it used to be ups.com, but now they changed it to onlinetools.ups.com. We have been able to get these connections resolved by doing the [...]

We have released a fix for the USPS International quote issue that some of our clients have reported. If you are currently on PDG Cart version 4 or PDG Commerce version 4. You will need to upgrade to the PDG Commerce version 5 software in order to resolve this issue. For those of you who [...]

Here is an updated patch that you can download to your server that should resolve the nova issues. If you have support and would like tech support to install this patch for you. Please contact Tech Support. Should you decide to do this yourself. Be sure to transfer the cgi files in binary format. http://manet.pdgsoft.com/download/PDG_Commerce/Upgrade/5.10.11.02-Linux.zip

Attention Nova/Virtual Merchant customers:  We are currently looking into a known issue that has been encountered by some PDG merchants using the Virtual Merchant payment gateway.  We will provide additional information as soon as possible.