We have flagged the patches that are the most commonly used for both shared and dedicated hosting environments. If you find that one Linux compile does not work, you can then begin the process of trying each different compile.

Updated: FreeBSD patches are available and the issue with FedEx rate compares has been corrected for all platforms.

FreeBSD compiles are still being worked on and will be posted as soon as they become available.

**Note for 64-Bit Linux users**
The patches on the page above will update the USPS WebTools interface, however there is still a known issue with FedEx ‘rate compares’ in these patches. Although individual FedEx rates will work correctly, shipping methods that utilize the FedEx rate compare option will fail. This is being worked on and we will update the patches as soon as the fix is complete.

PDG Software, Inc.

http://www.pdgsoft.com/LinuxDynamicV5.zip

Please note that PDG Commerce version 4 and PDG Shopping Cart were discontinued before this new version of the Linux operating system was available. If you are operating one of those versions, you would need to either switch hosting companies or upgrade to PDG Commerce v5.

You can view the benefits of PDG Commerce v5 at http://www.pdgsoft.com/ecommerce-v5.htm. Please contact your sales representative if you are interested in purchasing the upgrade.

The problem is that in spite of their statement that the V2 API would continue to function until its sunset date in the spring, the USPS V2 system is no longer returning First Class as an option with the rate comparison responses. In order to get the First Class option back into the software, we’re having to rip out all of the V2 API and completely redo the USPS system with the V4 API. Development efforts are focused exclusively on this at the moment and we will let you know as soon as possible when the V4 API is complete and ready for release.

======

Currently there is an issue with USPS Compare Rates. Our developers are currently researching it and should have a patch fix in the next couple of days, but this patch will only be available to Commerce v5 users. So all of your clients still using Commerce v4 that need this fix, will need to upgrade to V5.

Please rename your current cgi files on the server in case you need to restore them.

Also please be sure to upload the cgi files in binary format to your server.

You can download the new USPS patch here:

Linux Version here:
http://www.pdgsoft.com/Commerce_Linux_USPS_Update.zip

Windows Version here:
http://www.pdgsoft.com/Commerce_Windows_USPS_Update.zip

Please be advised of the following important update from FedEx. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions within the affected environment.

January 11, 2012 update:

Start Date and Time End Date and Time Duration Environment(s) Affected Functionality Affected
Wednesday,
January 11, 2012
11 a.m. CT Wednesday,
January 11, 2012
4 p.m. CT 5 hours Test Rating
Shipping
Tracking
Pickup

January 21, 2012 update:

Start Date and Time End Date and Time Duration Environment(s) Affected Functionality Affected
Saturday,
January 21, 2012
9 p.m. CT Saturday,
January 21, 2012
11 p.m. CT 2 hours Production Rating
Shipping
Saturday,
January 21, 2012
9 p.m. CT Sunday,
January 22, 2012
3 a.m. CT 6 hours Production Tracking
Pickup

We regret any inconvenience due to these service interruptions; however, please ensure that your appropriate team members are aware of these important updates. If you have questions or need technical assistance following the updates, please call 1.877.339.2774 and say “API” at the prompt. Support hours are 7 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 3 p.m. CT Saturday. In addition to our regularly scheduled support hours, FedEx service representatives will be available Sunday, January 22, 2012 from 9 a.m. to 3 p.m. CT for your convenience.

Thank you for your time and attention. We appreciate having you as a member of the FedEx Compatible Solutions Program.

The FedEx Compatible Solutions Program Team

So there is a way to retrieve a backup of your server and files from within the GoDaddy control panel. Then you can restore the old files and use the same login info to get into PDG. Here are those steps:

Login to the godaddy site and navigate to the hosting control panel

—> Click on the FTP File Manager button at the top left hand corner of the control panel.

—> Click the tab labeled History on the top left hand corner of the screen

—> Now you can click on the small calendar image above the listing of files to choose a date to restore from.

Once you have navigated here go to the /cgi/PDG_Commerce/ directory and look for the ustats and ustats shoadow files. Check the boxes next to each one and restore them. Now try to use the same login info you were before you got the create admin account page and it should be good to go.

Hope this helps some folks out.

At this time, our recommendation for users encountering such problems would be to consider one of the recommended hosting providers listed at http://www.pdgsoft.com/hosts.htm .

Locate the shopper.conf file on your hosting server.
It will be located in the PDG_Commerce directory.
Download the file and open it with a text editor.
Add this to the very bottom on a new line:

UPS_SERVER_ADDR=onlinetools.ups.com

Save the file and re-upload it to the server.

Should be good to go there. If you still have issues please contact PDG tech support.

Download the Linux Patch:

http://www.pdgsoft.com/usps_patch/commerce_usps_linux.zip

Download the Windows Patch

http://www.pdgsoft.com/usps_patch/commerce_usps_windows.zip

Download the FreeBSD Patch

http://www.pdgsoft.com/usps_patch/commerce_usps_freebsd.zip

Be sure to upload the file in binary format with your FTP client.

Should you decide to do this yourself. Be sure to transfer the cgi files in binary format.

http://manet.pdgsoft.com/download/PDG_Commerce/Upgrade/5.10.11.02-Linux.zip